Late Fees

Dear Parents,
Recently we have been experiencing a high number of parents arriving at or after 5:30pm to collect their children, and in some instances seeking to hold conversations with staff on a variety of matters.

Please note that Green Gables closes at 5:30pm and staff expect to be able to leave at this time.  Accordingly children must be signed out and have left the premises by 5:30pm each day.  

During drop off and pick up times, it is difficult for staff to hold detailed conversations with every parent.  If you would like to have a brief chat with any staff member, please arrive allowing enough time,  or alternatively we invite you to schedule a time to meet and discuss whatever is on your mind.  This way we can devote to you our full attention, without potentially diverting staff's attention to the children.

To refresh your mind, below is an extract from our Parent Handbook (page 8)

"COLLECTING YOUR CHILD LATE – LATE FEES
The door is locked at 5:30pm sharp each day.  If for some unforeseen reason you think you will arrive late to collect your child please contact us as soon as possible or try to arrange for another authorised person to collect your child.    Late fees are something we try to avoid using and rather encourage parents to respect and appreciate that staff have worked hard all day and deserve to leave on schedule.  By regulation at least two staff members must stay with your child until you collect them so out of respect please do not arrive late.  Green Gables Kindergarten reserves the right charge parents $10 per 5 minutes or part thereof for any child being collected after closing time.  This will be itemised in you fee statement and charged in the next fortnightly payment."

From Monday 2nd July, we will be enforcing this policy.